THAW Orkney

Welcome to THAW Orkney. We provide a bespoke hand holding service to support fuel poor households in Orkney.

**********Job Vacancy**********

We are current recruiting for administrative positions, either:

Energy Support Officer or Facilities and Administration Officer

£21,250 - £24,785 depending upon experience (plus 8% pension),

Fixed contract until 31st March 2024, but extension likely subject to funding.

Please send completed Application, Equal Opportunities and Declaration forms to [email protected]

Completed applications are due by 9:00am, Friday 15th December ’23. 

Christmas opening hours

We will be open until Friday 22nd December (foodbank open), then Thursday 28th - Friday 29th Dec (foodbank open)

Reopening in the New Year on Thursday 4th January 2024

THAW Fuel Poverty Strategy

We need your input! What do we need to do to tackle fuel poverty in Orkney? How can we help make warmth affordable?

We've put down ideas from our experiences and feedback, but would welcome further comments and suggestions from everyone in Orkney with lived experience of cold homes or fuel poverty.

Please find our picture of what we think we need to do here: Fuel Poverty Strategy

Comments and suggestions welcome here: THAW Strategy Feedback

Our mission is 'To work for households in all Orkney communities to reduce levels of fuel poverty and achieve affordable warmth'

Information & advice on energy efficiency

Third party support

Tariff switching support

Assistance with national grant funded programmes

Referrals and hand holding support to individuals, households and local organisations

Advocacy

Income maximisation & budgeting support

Assistance with debt and low income

General Data Protection Regulations (GDPR)

Under GDPR regulations THAW Orkney are required to inform clients about the information we hold about you,

how we collect it, and how we use and may share information about you whilst we are working with you and for

a period thereafter. We do this through a Privacy Statement. The Privacy Statement also explains your rights

under the law relating to your personal data.

Please click here to view THAW Orkney's full Privacy Statement.

What our clients say about us

THAW ORKNEY

We provide a bespoke hand holding service, which has supports and assists householders with hard to heat homes

“This will be the first warm Christmas we will have had in years, thank you from the bottom of my heart.”

THAW Orkney is a charitable organisation established in Dec 2014 to help assist fuel poor households in Orkney

Please have a look at some of our news stories below:

"Absolutely outstanding, you couldn't do enough, THAW went above and beyond the call of duty"

29/11/2023 We are sorry to say that our long-term Administrative Officer is moving on. If you are have experience in administration and/or facilities management and wish to join the THAW team then please see our vacancy info above.

29/11/2023 We are continuing with outreach over the winter, so will add events as they come up.