Introduction to THAW Orkney


THAW Orkney was established as a Scottish Charitable Incorporated Organisation in December 2014 following two workshops involving community groups and statutory organisations. This came about because there was not a coordinated approach of available services to tackle domestic fuel poverty issues holistically in the county.

THAW began as the lead agency and pivotal point of a three-way partnership involving itself, Orkney Citizens Advice Bureau and Orkney Care and Repair, but through a wider forum established support of around 30 key individuals and organisations.

THAW has as its underlying principle that input from many national and local organisations may be available, but because accessing these potential dispersed resources is left to the householder to arrange at the relevant time, they often do not materialise.

For many vulnerable householders to coordinate several organisational inputs is an impossible task and the assistance and resources available will not reach them. THAW’s approach coordinates these inputs in a non-linear manner so the maximum impact can be achieved for the benefit of the householder and thereby the most efficient use of resources by the relevant organisations. This approach, which we call the Pipeline Approach, is ‘in the background’ facilitating the relevant input at the relevant time.

Fundamental in the approach of the programme is that services are equally available to all Orkney residents. There is a strong emphasis on equalities and the inclusion of people from all protected characteristic groups namely: age; gender; ethnic origin; religion or belief; disability and sexual orientation. Essential in this is addressing the range of issues and barriers which have prevented people’s participation in social, economic, political and cultural life. 


Cosy Home Packs

We also supply Cosy Home Packs to the most vulnerable families including include single parent families, those with long term health problems and in extreme fuel poverty. 


The packs include an eco kettle, thermal blanket(s), energy saving bulbs, a halogen heater and thermal clothing. Multiple items are given depending on, for example with thermal blankets, the number of children – in a vulnerable household we’d aim at one each. 


THAW ORKNEY

 

Our Services

helping to make a difference

We are here to help support you. If you are finding it difficult to heat your home, struggling with debt or are looking for any further assistance with energy efficiency matters then we may be able to help you. 


Our dedicated team provide a bespoke service which can involve hand holding support if required. We can also advocate and act as a third party on your behalf. To date, we have helped assist over 404 households since THAW first launched in January 2015.