​​Information & advice on     energy efficiency


Third party support


Tariff switching support


Assistance with national       grant funded programmes


Referrals and hand               holding support to individuals, households and local         organisations


Advocacy


Income maximisation &         budgeting support


Assistance with debt and       low income

“This will be the first warm Christmas we will have had in years, thank you from the bottom of my heart.”

Links of Interest


Please read our Social Return on Investment (SROI) findings which was undertaken by an independent

researcher who found that for every £1 invested in THAW, £5.49 of social value has been developed in

the local community. You can download the full report following the link here -

THAW Orkney - Valuing What Matters SROI Report and THAW Orkney IMPACT MAP

“So efficient and so helpful and they care so much. Lost for words.” 

"Absolutely outstanding, you couldn't do enough, THAW went above and beyond the call of duty"

“The service THAW provides is so important for the people of Orkney"



AFFORDABLE

Changes at THAW Orkney - UPDATE

We have now relocated to the new premises.

Unit 4, Anchor Buildings

Bridge Street

Kirkwall

KW15 1HR

Phone – 01856 878388
Email - info@thaworkney.co.uk.
Online enquiry/referral form available at  http://www.thaworkney.co.uk/




THAW Orkney is a charitable organisation that was established in December 2014 to help assist fuel poor households in Orkney

What our clients say about us​

General Data Protection Regulations (GDPR)


Under GDPR regulations THAW Orkney are required to inform clients about the information we hold about you,

how we collect it, and how we use and may share information about you whilst we are working with you and for

a period thereafter. We do this through a Privacy Statement. The Privacy Statement also explains your rights

under the law relating to your personal data. 


Please click here  to view THAW Orkney's full Privacy Statement.

THAW ORKNEY

 

We provide a bespoke hand holding service, which has involved supporting and assisting householders with hard to heat homes

WARMTH

OUR SERVICES

Please have a look at some of our news stories below:




news

22/09/2020  THAW Annual Review 2020.pdf 


22/09/2020 THAW Orkney Signed Accounts 2020.pdf  


01/09/2020  THAW would like to welcome Robert Leslie to the team as Manager.


14/08/2020  THAW say goodbye to Lindsey Johnson, who is moving on to pastures new, and welcome Imogen Sawyer as Interim Manager until a replacement is appointed.


17/12/2019

Merry Christmas and Happy New Year from the THAW team.







08/07/19: THAW is welcoming a new manager to the team.  Peter Rickard is retiring at the end of this week, and Lindsey Johnson is taking over the helm.  We wish Peter all the best in his retirement.


31/07/18: THAW response to the Government consultation on energy efficiency and fuel poverty


22/09/2020: THAW Orkney Annual Review 2018 (final).pdf


Our mission is 'To work for households in all Orkney communities to reduce levels of fuel poverty and achieve affordable warmth'

Office Opening Hours


THAW's usual office opening times are from 9.30am - 4.30pm, Monday to Friday.


Home visiting is an aspect of THAW's services that we are proud of and staff undertake regularly. Therefore, 

please be aware that the office may not be open during these times due to all of the staff field team being away

from the office on home visits, or on other occasions such as staff training.


If you are travelling from the isles or from a distance on the mainland, it is best to telephone prior to your planned

visit to ensure that the office will be open.

“The staff were efficient, so kind and helpful. I cannot thank them enough”

mEET THE Staff

Tackling

helping to make a difference

We seek to co-ordinate and work in partnership with other local and national organisations in order to provide the maximum support for our clients

HOUSEHOLD

​cONTACT iNFO

Michael Butler

Development and Support Officer


Jonathan Ford 

Development and Support Officer


Caroline Atkinson

Development and Support Officer


Gillian Couper-Swanney 

Facilities & Administration Officer











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